Privacy Policy

Last updated on 21 Aug 2025

It is Guangzhou Treep network and technology Co.,Ltd.("Treep", "we", "our" or "us")'s policy to respect your privacy regarding any information we may collect while operating our website. We take your privacy very seriously, and this Privacy Policy explains the ways in which we collect, use, disclose, and protect information through our software-as-a-service (SaaS) application, accessed via our website, http://treep.cc/ and our mobile applications.

Capitalized terms not defined in this Privacy Policy have the meaning assigned them in our Terms of Service.

Information We Collect

Account Information: When accessing or using Treep or registering or signing up for Treep, you may provide us with contact information or account information, including name, phone number, physical address, and e-mail address.

Billing Information: If you choose to purchase a service or product through Treep or register for certain services, we may collect billing-related information from you such as credit card number and biling name and address.

Log Data: We may receive, collect or generate information about you through the use and operation of our Service, including without limitation data about your activities within our Service, data regarding usage of our Services, reservations made, products and services requested or purchased, your IP address, browser type, ISP, page views, clicks, domains, operating systems, device IDs, device types and similar information.

Cookies: When you visit on our websites or operating our services, we send one or more "cookies" to your computer or other devices. Cookies are small amount of data that are transferred to your web browser by a web server and are used to collect and store information about a user. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, analyzing usage for site optimization, allowing third parties to provide social sharing tools, and serving images from third party websites. You agree that should you disable cookies on your browser, certain aspects of the Services may be unavailable to you, and that Treep is not responsible for any adverse effects arising from your browser or other computer or mobile settings.

User Contributions: While using our Service you may also post, upload, submit or otherwise provide various content, communications, text, data, graphics, photos, audio and video files and other information. Your User Contributions are posted and transmitted to others at your own risk.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Information from your email services

Some functions of Treep may ask you to authorize us to access your email services.For example, if you want to use our email client service via Gmail, Google may present you with a screen asking for authorization for us to access and view information in your email services.

If you authorize us to access your email and contacts services, we may access, collect and receive information from Gmail API Services without further action from you, and we will continue to do so until you revoke our access to your email services following the instructions in the Your Rights section later in this Policy.

The information we access may include any information contained in your email services (including e-mail contents, which we may access and scan automatically), and the information we collect and receive may include information about your contacts or other people that you have sent emails to, received emails from, or that are otherwise identified in emails in your account, including without limitation: names, titles, email addresses, company or organization names and information, email bounce information, reply rates, social media handles, supervisor names, email headers and any other information that your email and contact services give us access to (all, collectively "Email Data").

Note, we describe below our use and sharing of Email Data.

OAuth Usage & Scope Consistency

When our service requests access to your Gmail account for actions like reading, composing, and sending emails, the following measures ensure transparency and consistency:

Scope Alignment: The OAuth consent screen presented to you will explicitly indicate the permissions requested—specifically, the ability to "read, compose, and send your Gmail emails.” These scopes are mirrored exactly in our Google Cloud Console configuration to ensure complete alignment.

Privacy Policy Reference: This Privacy Policy discloses that Gmail access is used strictly in accordance with the explicitly requested permissions, and that no additional scopes will be requested. Access occurs only with your consent and is limited to what is necessary to deliver the agreed-upon service.

Permission Updates: If future service updates require additional Gmail-related permissions, we will update this Privacy Policy and the OAuth consent screen accordingly. Users will be informed of the changes and required to consent to the modified permission set for continued access.

How We May Use Information We Collect

We may use the information we collect from you to provide the Services to you and to operate, administer, develop, support, analyze, maintain and enhance our Services. We may use your Information to respond to your questions or comments, including support-related and billing inquiries. We also use your Account Information to administer your Account and keep track of biling and payments, invoicing, and Account management.

We may contact you to notify you about changes to the Services, and other important Service related notices, including but not limited to security and fraud notices, Service suspensions, and outages. These emails and messages are considered essential, non-marketing communications, and you may not opt-out of them.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our Website or to save things like your user ID and password. You can remove persistent cookies by following directions provided in your internet browser's "help" file.

We may also use your Email Data to provide a simplified email client service base on order management, including send orders via email, receive suppliers' reply and store email exchnage of an order for viewing in Treep.

We try our best to keep the Services secure and to prevent abuse and fraud. We may use your Information as necessary to respond to security incidents, claims of any violation of our rights or those of any Third Parties, to protect the rights, property, or personal safety of you, us, our Customers, and the public, and as required or authorized by law.

Data Protection for Sensitive Information

We are committed to protecting the confidentiality and integrity of all sensitive data, including Gmail content and related information. Specifically:

Encryption: Sensitive data is protected during transmission using industry-standard TLS (e.g., TLS 1.2+) and is encrypted at rest on our servers using AES-256.

Access Control & Audit: Only authorized personnel may access sensitive data. Access is protected via multi-factor authentication (MFA), and all access events are logged and routinely monitored for unauthorized or anomalous activity.

Data Retention & Deletion: Sensitive data is retained only as long as necessary to fulfill service purposes or legal obligations. After that period, sensitive data is securely and permanently deleted. Users may also submit deletion requests via email, to which we will respond promptly and completely.

How We May Disclose Information

Treep will only share your information (including Email Data) with Third Parties in accordance with your instructions or as necessary to provide you with a specific service (for example, our Third Party payment processors) or otherwise in accordance with applicable privacy legislation.

We may share certain of your Information through the our website to the extend inherent in the operatiion of our Services. For example, we may share certain Subcriber information about its services and products with such Subscriber's customers and clients who are using our Services and we may share certain information from such customer or client with the Subscriber.

We use third parties to provide us with services and products in order to operate, administer, maintain, develop, analyze and support our Services, which may include, for example, third party payment processors to bill you for services, information technology providers and computer hosting services, data analysis companies, software developers, support providers to help us collect feedback and manage our support and an email service provider to send out emails on our behalf. We may use live chat software to assist you if you have questions while using our Services.

This policy is not intended to place any limits on what we may do with data that is aggregated and/or anonymized so it is no longer associated with an identifiable Customer or user of the Services ("Aggregated Data"). We may use your information to generate Aggregated Data for internal use and for sharing with others on a selective basis. But know that we will make sure all of the data will be fully de-identified and is not connected to similar information that would allow one to be specifically identified or contacted. As a genral rule, we do not and will not sell, rent, share, or disclose your Information without first receiving your permission.

Your Rights

You have the right to access and edit your Account and Profile Information (including User ID and billing details) by logging into the Services and choosing to edit your Profile. You are able to enable and disable Third Party integations, view your posted data, download a excel file of your data for any date range, invite additional Users to your Account, and decide which permission level to grant each additional User.

If you would like to end our access to your email services, please use the corresponding settings in your email services. For example, if you use Google and you have allowed us to access your Gmail email service, you should use the appropriate Google-provided settings to end our access. Visit https://security.google.com and https://security.google.com/settings/security/permissions for more information.

You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us to:

  • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Comply with a legal obligation
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

    • Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of those websites or services before providing personal information to them.

    Privacy Policy Updates

    We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website by any method we determine. The method we chose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

    Contact Us

    If you have any questions, comments, or suggestions regarding our Privacy Policy, please contact us at service@treep.cc